Steps to Resolve Conflict

1.   Set a time to meet

2.  Set a neutral place to meet

3.  Define the issue to be resolved

4.  Each share your position

5.  Each point out what you have done to contribute to the problem

6.  Each point out how you can contribute to the solution

7.  Agree on a resolution acceptable to both

8.  Write down the resolution

10 Rules for Discussion

1.   Speak in a quiet voice

2.  Do not interrupt

3.  Do not attack

4.  Use "I" not "you" statements

5.  Do not bring up the past

6.  Do not blame

7.  State your feelings, not the other person's

8.  Do not use profanity

9.  Do not threaten to end the relationship

10. Do not criticize